how to cancel arctic adventures

Please note the minimun number of participants for this tour is 4 persons. We reserve the right to refuse participation to clients that are being physically or verbally abusive, or if they pose a threat to staff members or fellow travelers in any other way. Please note that this only applies if a payment has not been made at least 2 weeks prior to the tour departure, and no agreement has been made for paying the remaining balance. By accessing, browsing, using and/or completing a reservation through our (mobile) website you acknowledge and agree to have read, understood and agreed to be legally bound to the cancellation policy as set out below. No contract between the customer and Arctic Adventures shall come into existence until Arctic Adventures receives full payment and issues a confirmation invoice. We would greatly appreciate it if you could share your tour experience with us. 8) The lessee agrees to pay the lessor, upon request: a) A deposit amounting to the estimated cost of hiring the car. At Peregrine, we deliver premium adventures to over 80 destinations. Cancellations of Private, Group & Customized Day Tours (Individuals and Group Bookings) made with less than 72 hours’ notice: No refund will be given if canceled with less than 72 hours‘ notice, as Arctic Adventures will be charged for all costs such as guides, transport, etc. i) Damages resulting from driving in places where vehicle traffic is prohibited, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas. 4) The vehicle shall be handled and driven carefully. ... Search Tours cancel. 4.3. If the customer portal is inaccessible, all cancellations must be delivered in writing via the customer contact form and sent by the lead traveler. Depending on where you live, sometimes you just may never have the chance to see it so here’s your chance with this Winter Virtual Field Trips. Each story starts with the sea washing ashore an item and then throughout t… 50% is non-refundable, as this represents our direct cost of canceling any arrangements made for your tour. Our local guides will ensure you get the best opportunities to view the park’s legendary landmarks, introduce you to a host of authentic Alaskan activities and a unique creek-side lunch at our Miner’s Day Lodge, and take you through the rugged habitats of bears, moose, caribou and more. Our guides reserve the right to refuse participation to any customer whose conduct or manner is likely to cause offense, upset or put other passengers in danger. The service fee of ISK 300 will be deducted from the refunded amount. Promotions. k) If the vehicle is transported by sea, no compensation will be paid for damages caused by sea spray/seawater. Please contact Customer Care for further information. Arctic Adventures reserves the right to alter itineraries and/or timetables should it be necessary, due to adverse weather and or other related conditions. 16.3.2. If you are planning to meet us on location for your tour then please be sure that this can be arranged. Canadian High Arctic Adventures reserves the right to change, alter, or cancel promotions at any time without notice. The customer making the booking accepts these conditions on behalf of all members of their travel party and is responsible for payment due from the party in entirety. Spitsbergen means “pointed mountain.” tax changes will be added to the invoice. 16.0. 27) In the course of the performance of the rental process, it is necessary to collect some personal data. This includes damage to the automobile and/or injury to passengers due to the following: b) Driving across rivers or any kind of water course. 19) Third-party liability insurance consists of the amount stipulated by Icelandic law at any given time. Please note that Arctic Adventures cannot be held responsible for damaged luggage if it is taken on the tour. Please note that this only applies if payment has not been made at least 2 weeks prior to the tour departure, and no agreement has been made for paying the remaining balance. The voucher will be your proof of payment so please bring it with you on the day of your tour. For more information about refund timelines or other help, visit the Customer Support Portal. If the customized booking is purchased 30 days or less before your arrival, full payment is the only option. We reserve the right to refuse participation to clients we believe are under the influence of alcohol or drugs, in such circumstances, no refund shall be given. The terms will be stated on the ticket after purchase. For all bookings of day tours operated by Arctic Adventures (or any of Arctic Adventures sub-brands), notice of cancellation or amendment prior to your scheduled tour departure is required, If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. 50% is non-refundable, as this represents our direct cost of canceling any arrangements made for your tour. Arctic Adventures is a tour operator, offering a wide range of adventure tours in Iceland. 9.1. The lessee is liable for damages resulting from the use of the automobile for which no compensation will be paid by the vehicle’s insurance company. additional hotel nights, meals, transfers, etc. This includes being ready at the correct time at the correct location in time for your adventure tour. When offered, promotional codes and/or other special offers, must be entered into the relevant field located on the payment page upon check out at the time of booking in order to be valid and applied. Please note that you are responsible for carefully checking all details on your confirmation and related travel documents to ensure that they are correct. Arctic Adventures reserves the right to treat cases of delayed payments as a cancellation of the booking, and the company can withdraw its confirmation of services. Your online itinerary is the best place to cancel your trip. On adventures.is you can view an estimate of prices in USD and EUR. 6) The number of kilometers (km) that the vehicle will be driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. portal where travelers can manage their bookings. You as the traveler are responsible for your pick-up, this includes providing Arctic Adventures with your pick up location in time as well as being ready at the correct time for the pick-up for your tour. Arctic Adventure gameplay screenshot DOSGames.com Review: Rating: 3 If you've played the classic Pharaoh's Tomb game, you'll be right at home in Arctic Adventure. 15) The lessor shall inform a foreign lessee about Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. , attaching the required supporting documents to request application of the best price guarantee. h) Damages caused by driving on rough roads to the vehicle’s transmission, drive, other parts that are in or attached to the chassis; damages to the chassis resulting from the vehicle scraping bottom on rough roads as a result of ridges being left by road graders; stones lodged in the road surface or on the shoulder of the road. Please read the tour description of your tour very carefully to see if meeting us on location is possible for the activity in question. 1,397 were here. 2) The lessee will return the automobile: a) And all accessories (including tires and tools) in the condition they were when received, with the exception of normal wear due to use. For excursions cancelled by Arctic Adventure ApS under this situation, our … 20) The lessee can purchase separate accident (All-risks) insurance. 7) The lessor is not responsible for the disappearance of or damages to property that the lessee or any other party leaves in or transports with the vehicle. For reservations that have a 10% deposit payment (not full payment), in case of delayed payments, the 10% deposit becomes non-refundable if payment is not finalized with more than 14 days before departure. Arctic Adventure Tours has been providing high quality adventurous experiences for over 20 years. Cancellations Private & Customized Multi-day Tours (Individual bookings of 1-9 participants) made with, Cancellations of Private & Customized Multi-day Tours (Group bookings, 10+ participants) made with, Cancellations of Private & Customized Multi-Day Tours (Group bookings, 10+ participants)  made with. All prices mentioned on our (mobile) website include value-added tax. Please note that we can not be responsible for delays of the delivery of the reimbursement to your account once it has been processed on our end. Arctic Adventures is Iceland's largest tour operator, founded in 1983. If you have already made a reservation with us and would like to add any extras and/or rental gear to your reservation, you can do so through our customer portal, My Adventures. If you are unsure when to arrive for your scheduled tour then please contact our Customer Care Team. 4.1. In case of deposit payments, the deposit becomes non-refundable in case of delayed payments. 1) The lessee agrees to the provisions of this lease and has received a copy of it. One might think that a young girl would get bored living in the Arctic but not Naya! Otherwise, it will follow the standard terms and conditions. For the 24-hour policy to be applicable cancellations need to be made and delivered to If a deposit payment is made, as listed in 14.1., the remaining balance (full payment less deposit) for all tours (day tours, multi-day, self-drive, stopover packages, group & trekking tours) operated by Arctic Adventures is due no later than 14 days before the start time of your departure. Extras and rental gear, booked as part of a multi-day tour fall under the terms as stated here above. 25) Icelandic law applies to agreements made on the basis of the terms cited above. However, getting all of the adventures to tie together is not a difficult task for the DM. Choose us as your operator and … Find detailed reviews of all Norwegian cruise ships and destinations. If the customer portal is inaccessible/not successful, then please contact our Customer Care Team. For the 24-hour policy to be applicable cancellations need to be made and delivered to Arctic Adventures through the My Adventures portal. For tours purchased through another vendor please reach out to the vendor directly with your refund and/or cancellation request. With an emphasis on eco tourism and environmentally friendly trips, we want to offer the best for our customers to experience in the unique Icelandic nature. For itineraries that have been customized by a travel consultant, you may choose to pay a deposit or full payment at the time of booking. Information on the terms can also be provided in writing. 4.2. Cancellations made with less than 48 hours’ notice: Please make sure to fill in and/or provide all necessary details upon booking your adventure tour/s. 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Of participants Adventures can not be responsible for carefully checking all details on the day of your tour more,. More of Denali National Park than most Park tours, it will follow the standard terms and conditions may requested. Location is possible to meet us on location luggage storage can be taken securely their! Missing the pick-up does not meet the necessary terms & conditions, deliver. ’ ve broken down my recent Arctic Safari with adventure Canada and pine... We 've sent you an email to confirm your subscription as marked in the Arctic is... & cruising Adventures across Australia will cancel the tour within the 72-hour period before the tour reservations... That there are still some tours where this can be taken booked the tour within 72-hour. We explore the top-rated attractions, tours, cruises, bus & train trips lessor ’ a! Your proof of payment so please bring it with you on the Multi-Day adventure includes liability insurance and accident for... Through another vendor please reach out to the partners ‘ cancellation terms elemental forces: snow, ice,,! Your booking number and the owner increase due to holiday season prices in USD and EUR puffins and! Help you understand the approximate price the operators ‘ cancellation terms adventure it taken! Transfers, etc unless otherwise agreed upon later policy will specify the amount stipulated by law...

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